Why did my membership donation fail?

The most common cause for a failed recurring donation is an expired credit card. To fix the issue, update your credit card information using the steps listed here. If you've recently moved, you may also need to update your billing address.

If your card information and billing address are up to date, we recommend contacting your card issuer or bank for help.

Can I retry my recurring donation after it has failed?

Yes, instead of waiting for the next processing date, you could update the next processing date to tomorrow. That way, your donation will be processed again. You can always edit the date again to change it back to your preferred processing date by using the steps above.

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